Billing

Subscription Model

• How do I change my billing address or my payment method?
• Why was I charged without receiving new medication?
• Does my subscription automatically renew each month?
• Why was I charged without receiving new medication?
• Am I able to change my billing date?
• Are there any long-term contracts or commitments with Henry Meds?

Cancellations/Refunds

• Who do I contact for questions about canceling or reactivating my subscription?
• How do I reactivate my Henry Meds subscription if I've canceled it before?
• What happens if I've received a multi-month supply and decide to cancel?